Privacy Policy

When you interact with Agricon through our website, trade shows, or direct business communications, we may collect the following categories of information:

Agricon uses the collected information for the following business purposes:

• Quotation & Order Processing: Preparing accurate equipment quotations, processing orders, coordinating manufacturing, and managing shipping logistics for international deliveries.
• Technical Consultation: Providing farm layout design, equipment selection guidance, installation support, and after-sales technical assistance.
• Business Communication: Responding to inquiries, sending order updates, sharing product information relevant to your operation, and providing trade support documentation.
• Partnership Management: Evaluating distributor applications, managing partner relationships, and coordinating regional marketing and support activities.
• Website Improvement: Analyzing usage patterns to improve content, navigation, and the overall user experience for agricultural professionals visiting our site.
• Legal & Trade Compliance: Fulfilling export documentation requirements, customs declarations, warranty obligations, and applicable trade regulations.

Agricon may send you the following types of email communications:

We do not sell, rent, or share your email address with third parties for their marketing purposes. Email communications are managed through secure, industry-standard platforms with appropriate data protection measures.

Our website uses cookies to enhance your browsing experience and gather analytical data. The following types of cookies are used:

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to the use of cookies as described in this policy.

Agricon implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

• Data Storage & Security: Personal data is stored on secure servers with encryption, access controls, and regular security audits. We use industry-standard SSL/TLS encryption for data transmission.
• Access Control: Access to personal data is restricted to authorized Agricon personnel who require it for legitimate business purposes. All staff undergo data protection training.
• Data Retention: Business contact information is retained for the duration of our business relationship and up to 5 years after the last interaction, unless a longer period is required by applicable trade regulations or warranty obligations.
• Your Rights: Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, please contact our data protection team.
• International Transfers: As an international equipment supplier, your data may be transferred between Agricon offices and partners in different countries. We ensure appropriate safeguards are in place for cross-border data transfers.

Agricon utilizes the following categories of third-party services that may process your data:

• Website Analytics: Google Analytics or similar tools to understand website traffic and user behavior. These services collect anonymized browsing data.
• Communication Platforms: Email service providers and messaging platforms (including WhatsApp Business) for customer communication and support.
• Shipping & Logistics: International freight forwarders, customs brokers, and logistics partners who require shipping-related information for equipment delivery.
• Payment Processing: Banking institutions and trade finance providers for processing international wire transfers and trade payments.

All third-party service providers are contractually obligated to protect your data and use it only for the purposes specified by Agricon. We conduct regular reviews of our service providers' data protection practices.

If you have questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how your information is handled, please contact us:

We aim to respond to all data protection inquiries within 5 business days. For urgent matters, please call our office during business hours (Monday to Friday, 8:00 AM to 6:00 PM GMT+8).